Update P

We received this weeks update this morning. The most significant fix is a resolution to the problem reported on 3/14 where a patron will receive a 404 Error when trying to connect to a database for the first time.


-Bill

Sorting fixed

Innovative has applied a patch to our system and the issue with sorting results has been repaired.

-Bill

Release 2007 Update O & WebPac sorting problem

We received Update O last night. Nothing significant to report on that.

I did just receive a report from CSU though that is a bit alarming. It seems that when Sorting a results page you may receive erroneous titles when clicking on an item in the sorted results. This is not good. Fortunately Innovative has been aware of the problem for a couple of days and we should have a fix by next week at the latest. Hopefully sooner.

You won't see any problems if you leave search results "System Sorted".

-Bill

IE Authentication bug

CSU reported a problem to me this morning with accessing databases using Internet Explorer. When a user clicks on a proxy link they are asked for name/barcode but after they click on Submit they get a 404 Error page.

Fortunately I discovered there is a workaround. Clicking on the back arrow from the 404 screen and then clicking on the link again the user should then be allowed into all their databases for the remainder of the session.

There is a call open with Innovative on this issue.

-Bill

Update N & Request issue info

Innovative loaded Update N of the Release 2007 software last night. Nothing major fixed this week except for a few bugs that were causing slowness in the WebOPAC and periodic Keyword search problems. I'm not sure if we were experiencing these issues, but if we were, they're fixed.

Regarding the request issue reported last week by WLC. It turns out that we were just seeing the book paging slips in the article request file as they were passing through on their way to queuing paging slips. I learned that ALL requests (book and article) initially go to the Read Patron Requests file and then the book requests are taken out and moved to the paging slip queue. So we were just seeing them as they were passing through.

New request issue

You may have noticed some oddities in the Read Patron Requests are of the system since Tuesday...

WLC reported yesterday that when a patron places a hold on a non-serial item that a paging slip is generated (as it should), but also an entry is added to Read Patron Requests at the same time as though it were an article request. Essentially duplicating the request in two places.

This is annoying, but not too bad since the paging slips are still generated and article requests can just be removed.

Actual article requests (from bib's with checkin records) are working normally and just producing a request entry in Read Patron Requests as they should.

III is aware of this issue.

-Bill

Update M

The latest update to Release 2007 was loaded last night. Nothing significant for us this week with a lot of fixes for INN-Reach sites and other modules that we don't have or use.

-Bill